Support Center

We're here to help you get the most out of StrideLog

Frequently Asked Questions

Getting Started

How do I download StrideLog?

StrideLog is currently in TestFlight beta. Once officially released, you'll be able to download it from the App Store. Visit our home page for the latest download information.

Do I need to create an account?

No! StrideLog works completely offline with no account required. All your data is stored locally on your device, giving you complete privacy and control.

What iOS version do I need?

StrideLog requires iOS 16.0 or later. It works on iPhone and iPad.

Using StrideLog

How do I add a race?

To add a race:

  1. Tap the "Races" tab in the bottom navigation
  2. Tap the "+" button in the top right
  3. Fill in your race details (name, date, distance, time, location)
  4. Optionally add photos and weather data
  5. Tap "Save" to add your race

How do I attach photos to races?

When viewing a race detail page:

  1. Scroll to the "Photos" section
  2. Tap "Add Photo"
  3. Choose to take a new photo or select from your library
  4. Photos are automatically saved with your race

How does weather tracking work?

StrideLog uses your race location to fetch weather conditions from Apple's WeatherKit service. Weather data is retrieved when you add or edit a race with a location. This helps you track how weather conditions affect your performance.

What is the Couch to 5K program?

Couch to 5K (C25K) is a proven 9-week training program that gradually builds your running endurance. StrideLog includes the complete C25K plan with:

How do I track my shoes?

To track shoe mileage:

  1. Tap the "Gear" tab
  2. Add a new shoe with brand, model, and purchase date
  3. After each run, update the shoe's mileage
  4. StrideLog will alert you when it's time to replace your shoes (typically 300-500 miles)

Data & Privacy

Is my data safe?

Yes! All your data is stored locally on your device using iOS's secure Core Data framework. We don't upload, sync, or share your information with any servers. For more details, see our Privacy Policy.

How do I backup my data?

Your StrideLog data is automatically included in your iOS device backups:

To restore your data, simply restore from a backup and reinstall StrideLog.

Can I export my data?

Data export features are planned for a future update. Currently, your data is accessible within the app and included in iOS backups.

What happens if I delete the app?

Deleting StrideLog will permanently remove all locally stored data from your device. Make sure you have a current iOS backup before deleting if you want to preserve your data.

Features & Functions

How are Personal Records (PRs) calculated?

StrideLog automatically tracks your fastest time for each race distance:

Can I edit or delete races?

Yes! Tap on any race to view details, then:

Does StrideLog track GPS during runs?

Currently, StrideLog is focused on race logging and training plans. Live GPS tracking during runs is planned for a future update.

Can I sync data across multiple devices?

Cloud sync is not available in the current version. Data remains local to each device. This feature may be added in future updates based on user feedback.

Troubleshooting

The app is crashing or not working properly

Try these steps:

  1. Force close the app and reopen it
  2. Restart your device
  3. Make sure you're running the latest version of StrideLog
  4. Check that you have iOS 16.0 or later
  5. If issues persist, contact support (see below)

Weather data isn't loading

Weather data requires:

Photos aren't saving

Ensure you've granted photo permissions:

I lost my data after an update

If you have an iOS backup from before the data loss:

  1. Delete StrideLog
  2. Restore your device from backup
  3. Reinstall StrideLog
  4. Your data should be restored

Feature Requests & Feedback

How can I request a new feature?

We love hearing from our users! Send feature requests to [email protected] with:

Can I contribute to development?

StrideLog is currently closed-source, but we value community input. Share your ideas and feedback via email or TestFlight feedback.

Contact Support

Can't find the answer you're looking for? We're here to help!

Email Support

Email: [email protected]
Response Time: Typically within 24-48 hours

When contacting support, please include:

TestFlight Feedback

If you're using the TestFlight beta:

  1. Open the TestFlight app
  2. Tap on StrideLog
  3. Tap "Send Feedback"
  4. Describe the issue or suggestion
  5. Screenshots are automatically attached

Social Media

Follow us for updates, tips, and announcements:

System Requirements

App Version History

Version 1.0.0 (Current - Beta)

Useful Resources

Training Resources

Running Tips for Beginners

When to Replace Running Shoes

Most running shoes last 300-500 miles. Replace shoes when:


Still have questions? Don't hesitate to reach out at [email protected]